Teller
About The Position
Greater Iowa Credit Union is looking for a Teller to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Teller assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed. Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. The Teller welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products and services and cross sells them to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc. Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned.
Requirements
- One month to twelve months of similar or related experience
- A high school education or GED
- Ten key calculator and computer keyboard by touch
- Proficient with Microsoft Word, Excel and Outlook
- Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts
- Above average math skills
- Proven track record of strong member service skills
- Diplomacy
- Professionalism in appearance, dress and attitude is a must
Responsibilities
- Receiving and processing member financial transactions, including deposits, withdrawals, and loan payments
- Selling money orders and other negotiable items and transferring amounts from member accounts as directed
- Ensuring that all teller functions are performed correctly and in accordance with established policies and procedures
- Welcoming members and providing routine information concerning services and directing members to appropriate department for specific information and service
- Presenting and explaining credit union products and services and cross selling them to meet their financial needs
- Maintaining working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
- Balancing cash drawer and daily transactions
- Investigating out of balance conditions and balancing errors and keeping management informed
- Performing related duties as required or assigned
Benefits
- Paid Time Off
- Paid Holidays
- Group Medical, Dental, and Vision Plans
- Flexible Spending Accounts
- Lifestyle Spending Account
- Life Insurance/ Accidental Death & Dismemberment (AD&D)- Employees receive life insurance equaling 2x annual base salary, maximum $200,000. and AD&D coverage equal to basic life insurance (2x annual base salary or maximum of $200,000). Greater Iowa pays the full cost of Life Insurance and AD&D
- Supplemental/Voluntary Life
- Critical Illness
- STD/LTD
- Education Assistance Reimbursement
- Student Loan Interest Reimbursement
- 401k (6% company match)
- VTO
- Logo Wear
- Service awards
- Professional Development Opportunities
- EAP
- Fees waives on one checking and savings account
- Complimentary checks and safe deposit box (3x5)
- Employee loan/credit card rewards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
