Teller - Randolph

802 Credit Union•Randolph, MA

5d•Onsite

About The Position

About 802 Credit Union At 802 Credit Union, we believe in empowering our members and enriching the communities we serve. As a member-focused financial institution, we're committed to providing personalized financial solutions with a community-first mindset. Our team is passionate about delivering excellent service, fostering a positive and supportive work environment, and growing together. Whether you are just starting your career or looking to make a meaningful change, 802 Credit Union is where you'll thrive. Why Work at 802 Credit Union? Working at 802 Credit Union means more than just a job – it means being part of a dynamic and supportive team that genuinely cares about both its members and its employees. When you join us, you become an integral part of a forward-thinking organization with a rich tradition of serving our community. Here’s why you’ll love working at 802 Credit Union: Collaborative Work Environment : We believe in teamwork and supporting each other. You’ll work alongside passionate professionals who are always willing to lend a helping hand. Opportunities for Growth : At 802 Credit Union, we encourage career advancement and offer opportunities for professional development and training. Work-Life Balance : We understand the importance of balance. Enjoy paid time off and holidays. Competitive Benefits : We offer comprehensive benefits including health insurance, retirement plans, and more to ensure you and your family are well taken care of. Community Engagement : Be a part of an organization that gives back to the community. You'll have the opportunity to participate in community events and charitable initiatives. Position Overview As a Teller at 802 Credit Union, you will play a key role in ensuring our members receive exceptional service in every interaction. You’ll be the face of our branch, responsible for providing day-to-day account services, assisting with transactions, and helping our members with their financial needs.

Requirements

High school diploma or equivalent required
Basic math skills and comfort handling cash.
Ability to use computer systems and perform basic office tasks.
Must be able to pass a background check.

Nice To Haves

Previous customer service or banking experience is a plus, but we are happy to train motivated individuals who are eager to learn.
Previous experience in customer service, retail, or a related field preferred.

Responsibilities

Greet members with a friendly, positive attitude and assist them with a variety of services such as deposits, withdrawals, account inquiries, and loan payments.
Accurately process cash and check transactions, including deposits, withdrawals, transfers, and loan payments.
Help members with account maintenance such as balance inquiries, stop payments, and address any concerns or inquiries they may have.
Educate members on additional services and products they could benefit from, such as credit cards, loans, or online banking services.
Process transactions efficiently while ensuring accuracy and adherence to policies and procedures.
Maintain confidentiality and ensure all banking activities are compliant with relevant laws and regulations.
Work closely with your team and management to ensure smooth operations and meet branch goals.