Teller

St Joseph's Federal Credit Union•Canton, OH

30d•Onsite

About The Position

Serving Stark County since 1942 with two offices and growing, St. Joseph's FCU is seeking a part-time teller. Applicants must be willing to work at either location. Our tellers are responsible for professionally handling members’ daily Credit Union needs, such as providing account information: opening new accounts: accepting and accurately processing all financial service transactions while maintaining responsibility for cash drawer; updating member records; and promoting the credit union through exceptional service. Are you looking for a career with a successful and stable organization? Do you have excellent customer service skills and do you love to help others? St. Joseph's Federal Credit Union(STJ) is looking for professional, driven individuals to serve in a Part Time Teller position. At STJ, we aim to exceed the expectations of the members we serve and the people we work with. We strive to maintain a friendly environment where everyone wants to work. As a Teller, you will provide service support to Member transaction needs in a manner that is professional, friendly and compliant with all policies and procedures. In doing so, the Teller will recommend and refer services to Members that best fit their financial needs.

Requirements

Excellent customer service skills
Ability to build rapport, credibility and trust
Possess a positive, cooperative attitude with a high regard for providing high quality member service
Detail oriented
Competitive drive with determination to succeed and achieve goals
Positive attitude and willingness to learn in an ever changing environment
Experience working in a face-to-face customer service/sales environment
Strong interpersonal skills necessary to represent the Credit Union professionally and positively to members and to interact daily with staff and management
Ability to exercise good judgment and maintain confidentiality in dealing with the membership and staff
Previous sales, cash handling, and/or financial institution experience needed
Experience in using a computer and various office machinery such as a copier/fax machine, 10 key calculator, scanner, etc.
Must be able to work approximately 24 hrs per week with a varying schedule that includes Monday through Friday and most Saturdays
All candidates must successfully pass a criminal background check and drug test

Responsibilities

Professionally handling members’ daily Credit Union needs
Providing account information
Opening new accounts
Accepting and accurately processing all financial service transactions
Maintaining responsibility for cash drawer
Updating member records
Promoting the credit union through exceptional service
Provide service support to Member transaction needs in a manner that is professional, friendly and compliant with all policies and procedures
Recommend and refer services to Members that best fit their financial needs