Teller Part Time South Towne Mall

Wells Fargo•Sandy, UT

2d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the South Towne Mall location in Sandy, Utah. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary customer contact and represents the branch through attentive service, accuracy, and care. The role builds foundational retail banking skills by helping identify customers’ needs and introducing appropriate products, services, and digital banking tools. Tellers connect customers with bankers for more detailed product guidance and work closely with branch colleagues to support daily operations and a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.
Must not require Visa sponsorship; the position is not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles and the ability to accurately process transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to identify referral and service opportunities and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Recognize potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, use active listening to clarify needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate risks and issues appropriately.