Teller Part Time South Towne Mall

Wells Fargo Bank•Sandy, UT
•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. In this customer-focused, front-line role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service, attention to detail, and genuine care. The role offers foundational retail banking experience and the opportunity to learn about customers’ needs, introduce helpful products, services, and digital tools, and connect customers with bankers for more detailed product conversations. The Teller works with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support career growth and mobility.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to develop accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or appropriate team members.
  • Build relationships and actively listen to understand customers’ everyday financial needs.
  • Connect customers with relevant information, services, digital tools, or bankers.
  • Recognize potential product or service needs, introduce solutions at a high level, and refer customers to bankers for detailed guidance.
  • Complete transactional and operational activities accurately while exercising sound judgment and managing risk in line with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
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