Teller
About The Position
As a Teller, you are the face of the bank and provide excellent customer service by building and maintaining customer relationships. You maintain and balance a cash drawer daily and accurately process deposits, withdrawals, check cashing, loan payments, and night depository transactions in accordance with Bank procedures, regulations, systems, and compliance policies. The role supports retail and commercial customers, helps customers with safe deposit boxes, refers customers to appropriate staff based on their needs, and performs branch operations such as processing batch transactions, handling incoming mail, and answering phones. The position requires working in an office setting and the ability to sit or stand for extended periods, as well as bending, lifting, and carrying up to 25 pounds.
Requirements
- High school diploma or GED.
- Cash-handling and/or customer service experience.
- Good organizational and time-management skills.
- Effective verbal and written communication skills, including use of the phone and computer, speaking, listening, and presenting.
- Computer literacy.
- Ability to sit and/or stand for extended periods in an office setting.
- Ability to bend, lift, and carry up to 25 pounds.
Nice To Haves
- Previous banking experience.
Responsibilities
- Provide exceptional support to customers, vendors, and Bank staff.
- Accurately process retail and commercial checking and savings deposits, withdrawals, loan payments, and other Bank transactions in accordance with Bank policies and procedures.
- Process batch transactions through the branch capture system efficiently and accurately.
- Assist with night depository duties, including logging bags, processing deposits, and issuing receipts.
- Use knowledge of Bank products and services to refer customers to appropriate staff when needed.
- Maintain and balance a cash drawer daily.
- Assist customers with safe deposit boxes.
- Establish and maintain high-quality customer relations.
- Open, sort, and deliver incoming mail by department.
- Answer phones.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Accident insurance
- Minnesota Paid Family & Medical Leave
- Group and voluntary life insurance
- Short- and long-term disability
- Starting paid vacation of three weeks, prorated during the first year
- Paid holidays
- Sick time
- 401(k) employer match up to 4%
- No weekends
- Competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
