Teller

My Community Credit Union • Midland, TX

12d • Onsite

About The Position

The Teller assists members with everyday financial transactions, including deposits, withdrawals, loan payments, and account transfers. This role ensures accuracy, compliance, and member satisfaction while maintaining a balanced cash drawer and supporting branch operations. Tellers actively listen to member needs, answer questions, and educate members on available electronic services such as online banking, mobile app features, Bill Pay, remote deposit capture, and e-statements. The Teller I also supports product awareness by identifying opportunities to refer or cross-sell services that align with member needs.

Requirements

• Up to six months of teller, cash-handling, or similar customer service experience
• High school diploma or GED
• Strong attention to detail and numerical accuracy
• Professional communication and interpersonal skills
• Ability to use computers, keyboards, and banking systems efficiently
• Dependable attendance and flexibility to work all branch operating hours

Nice To Haves

• Creates welcoming, friendly interactions and makes transactions easy for members.
• Accurately processes transactions while safeguarding member information.
• Owns daily responsibilities, including balancing and transaction accuracy.
• Identifies opportunities to support members with relevant products and services.
• Demonstrates professionalism, compliance awareness, and teamwork.

Responsibilities

• Assists members with everyday financial transactions, including deposits, withdrawals, loan payments, and account transfers.
• Ensures accuracy, compliance, and member satisfaction while maintaining a balanced cash drawer and supporting branch operations.
• Actively listens to member needs, answers questions, and educates members on available electronic services.
• Supports product awareness by identifying opportunities to refer or cross-sell services that align with member needs.
• Delivers consistent, high-quality member service.
• Ensures accurate and secure financial transactions.
• Supports member adoption of digital banking services.
• Strengthens member relationships and trust.
• Contributes positively to branch performance and culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED