Performs a wide range of transactional duties services while providing members with a high degree of customer service and accuracy. Responds to member requests and provides information by phone, email or in person. This role makes an impact by greeting and welcoming members to the credit union in a courteous, professional and timely manner. Provides prompt, accurate and efficient service in the processing of transactions such as deposits, withdrawals, check cashing, loan payments and cash advances. Processes bulk coin, accesses safety deposit boxes and sells products, such as money orders, vehicle registration stickers, gift cards and postage stamps. Maintains an accurate balance of cash and checks. Reconciles and negotiates foreign currency transactions. Develops and maintains knowledge of a full range of credit union products and services in order to answer member questions and identify cross-sell opportunities. Accesses, balances and reports ATM figures and processes incoming mail as needed. May be cross trained to assist in other areas of the credit union such as new accounts and lending.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed