Teller Part Time Bilingual Garland

Wells Fargo Bank•Garland, TX
•Onsite

About The Position

Wells Fargo is hiring a part-time, bilingual Teller for its National Branch Network in Garland, Texas. This customer-facing role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. Tellers serve as a primary point of contact, listen to customers’ needs, introduce helpful services and digital tools, and connect customers with a banker when more detailed product guidance is needed. The role also supports smooth branch operations through close collaboration with teammates and adherence to policies, controls, and risk requirements. It provides foundational retail banking experience, with training, coaching, and potential for long-term career growth and mobility. The position is based at 4771 Saturn Rd, Garland, TX 75041. The schedule includes Saturdays. Applicants must demonstrate Spanish and English speaking and listening proficiency and pass a required language assessment. The position is not eligible for visa sponsorship. The posting end date is November 9, 2026, though the posting may be removed earlier due to applicant volume.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
  • Bilingual Spanish/English speaking and listening proficiency.
  • Must take and pass the required language assessment.
  • Ability to work a schedule that includes Saturdays.
  • Position is not eligible for Visa sponsorship.

Nice To Haves

  • Experience in customer-facing roles, with attention to detail and ability to process transactions accurately across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
  • Ability to identify customer needs and referral or service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization, adaptability, and effective prioritization in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to suitable ways to bank, including digital tools, self-service options, or the appropriate team member.
  • Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Follow applicable risk and compliance programs, policies, and procedures; identify, escalate, and remediate issues as required.
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