Teller

Westamerica Bank•Merced, CA

16h•Onsite

About The Position

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Requirements

Good customer relations and basic math skills required.
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Good customer relations and basic math skills required.

Nice To Haves

Under the direction of the CSM, provides support with daily operational tasks.
Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
At the direction of the CSM, may place outbound sales and service calls to customers and prospects.

Responsibilities

Deliver 5 points of service to external customers.
Promote sales of bank’s services.
Cross sell appropriate products and services to clients and prospects.
Meet established standards for accuracy and compliance, while adhering to policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Provides support with daily operational tasks.
Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.