Teller Part Time Santa Monica

Wells Fargo•Santa Monica, CA
•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Santa Monica, California location. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions while providing a welcoming and reliable experience. Tellers represent the branch through attentive service, accuracy, and genuine care. The role builds foundational banking skills by helping Tellers learn about customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and the role offers exposure to retail banking and potential career growth. The position is based at 1300 4th St, Santa Monica, CA 90401. The schedule includes Saturdays. The position is not eligible for Visa sponsorship. The base pay range is $22.00–$27.50; employees may also be eligible for incentive opportunities. The posting end date is October 30, 2026, and the posting may be removed earlier due to applicant volume.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills to work effectively with branch teammates.
  • Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
  • Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly and use active listening to clarify customer needs and provide straightforward solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
  • Follow applicable Wells Fargo policies, procedures, and risk and compliance obligations; identify and escalate issues as appropriate.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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