Full-Time Teller - Glens Falls, NY

Trustco Bank•Glens Falls, NY

3d•$18 - $20•Onsite

About The Position

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Join our team as a Teller, where excellence in customer service and operational precision combine to create memorable banking experiences. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package. The Teller is the frontline ambassador of Trustco Bank, delivering exceptional customer service with professionalism and integrity. This pivotal role combines precision, efficiency, and a commitment to safeguarding our clients’ financial privacy. As a trusted representative, you will facilitate seamless banking transactions while upholding the highest standards of operational security and compliance. Trustco Bank values dedicated professionals committed to excellence. If you thrive in a dynamic environment and aspire to grow within the banking industry, we invite you to become part of our esteemed team.

Requirements

High School Diploma or equivalent
Proven experience in customer service and cash handling
Strong verbal communication skills
Fluent in English; bilingual a plus
Access to reliable transportation
Highly organized with exceptional multitasking abilities
Ability to thrive in small team environments
Willingness to participate in ongoing training and development.
Ability to lift 10–20 lbs., stand for extended periods.

Nice To Haves

Previous banking or financial services experience.

Responsibilities

Accurately and efficiently process deposits, check cashing, and withdrawals, verifying cash and endorsements, and issuing receipts with meticulous attention to detail.
Cross-sell and educate clients on the Bank’s diverse financial products and services, enhancing client relationships and fostering financial wellness.
Handle credit card payments, issue money orders, bank checks, and accept loan payments, ensuring accuracy and security.
Manage night deposit bags, admit clients to safe deposit boxes, and maintain confidentiality and security at all times.
Respond promptly to customer questions, provide account balances, and assist with general banking needs, cultivating a welcoming environment.
Perform end-of-day balancing of transactions, verify cash totals, and reconcile Automated Teller Machines (ATMs). Maintain detailed reports and logs to ensure compliance and accurate record retention.