Hallmark Field Installation Supervisor (part-time) Glens Falls NY 12801

Hallmark • Glens Falls, NY

3d • Onsite

About The Position

The Field Installation Supervisor (IS) is a part-time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels. This role involves performing supervisory overview and assistance with service work in Hallmark departments across various retail stores. The position has two major components: supervising and managing service, and leading department remodels and resets. The ideal candidate must be able to motivate teams, follow through on commitments, lead by example, manage and lead others through change, delegate tasks, and demonstrate strong problem-solving skills. Organization, efficient time management, and handling administrative duties are also key responsibilities, as well as building and maintaining strong customer relationships.

Requirements

• At least 18 years of age.
• Able to read, understand, and communicate in English.
• Able to operate a digital hand-held device to open and read documents and interpret information.
• Access to a Wi-Fi network and the internet.
• Access to consistent transportation to travel to and between assigned stores as scheduled.
• Flexibility to work a changing work schedule that may include an occasional evening or weekend.
• Required to work the week before and the week after major holidays.

Responsibilities

• Supervise and manage a team of 2-3 Installation Merchandiser Floaters.
• Document and manage performance with manager feedback and input.
• Handle retailer concerns, retail execution issues, and retail merchandiser performance issues by working with store management, field merchandisers, and/or your manager.
• Prepare, direct, and follow-up on minor installations which involve resetting product, building fixtures, and merchandising product.
• Lead or participate in major installations when business exceptions require additional support, which could involve moving the card department, building fixtures, and merchandising product.
• Motivate both in-person and remote teams.
• Follow through on commitments.
• Lead by example in applying Hallmark’s best practices.
• Manage and lead others through change.
• Delegate tasks when needed.
• Demonstrate strong problem-solving skills.
• Manage time efficiently.
• Handle administrative duties.
• Build and maintain strong customer relationships.

Benefits

• Paid training, delivered through live, hands-on instruction as well as virtual classroom training.
• Voluntary benefits that include medical, dental, vision etc.
• Annual pay increases.
• Access to a variety of voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed