Hallmark Field Installation Supervisor Albany NY 12205

Hallmark•Albany, NY

3d•Onsite

About The Position

The Field Installation Supervisor (IS) is a part-time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.

Requirements

At least 18 years of age.
Able to read, understand and communicate in English.
Able to operate a digital hand-held device to open and read documents and interpret information.
Access to a Wi-Fi network and the internet.
Access to consistent transportation to travel to and between assigned stores as scheduled.
Flexibility to work a changing work schedule that may include an occasional evening or weekend.
Required to work the week before and the week after major holidays.

Responsibilities

Supervise and Manage Service: Supervise a team of 2-3 Installation Merchandiser Floaters.
Document and manage performance with manager feedback and input.
Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, field merchandisers and/or your manager.
Prepare, direct and follow-up on minor installation which involve resetting product, building fixtures and merchandising product.
Lead or participate in major installations when business exceptions require additional support. Major installations could involve moving the card department, building fixtures and merchandising product.
Motivate both in-person and remote teams, follow through on commitments, and lead by example in applying Hallmark’s best practices.
Manage and leading others through change, delegate tasks when needed, and demonstrate strong problem-solving skills.
Handle administrative duties.
Build and maintaining strong customer relationships.