Teller FT

R I A FEDERAL CREDIT UNION•Savanna, IL

1d•$14 - $21•Onsite

About The Position

At R.I.A. Federal Credit Union, a Teller’s primary focus is to improve the financial well-being of our members. This is accomplished through: Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A. Tellers will invest the time to get to know each member and take care of their needs while finding opportunities to improve their financial well-being. Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. R.I.A. Tellers are committed to handling member’s finances and data in a manner that is ethical, transparent, and professional. Action: Not content with “business as usual,” R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action.

Requirements

Must follow safety and security rules and regulations.
Maintain the security of your work area and keep it organized and neat in appearance.
Balance and handle cash in a safe and secure manner.
Confidentiality
Basic math skills
Ability to type, count and use a calculator
Financial/business acumen
Respectful
Cooperative/teamwork/collaborative
Can learn and evolve
Adaptable
Trustworthy
Strong ethical practices and integrity
Attention to detail, accuracy and solid organizational skills
Strong written and verbal communication and public relations skills; listens for understanding
Takes initiative
Helpful attitude
Dependable and dedicated
Ability to problem solve and multi-task
Relates well to employees at all levels; relationship-builder; exemplary customer service
Minimum High School graduate or GED, required.

Nice To Haves

Experience in banking and or customer service, preferred.

Responsibilities

Tellers must maintain high levels of product/services knowledge so, in-turn they can educate members and prospective members on such products and services.
Tellers interact with members and prospective members, specific to deposit and loan accounts. Since these interactions are in-person, creating a pleasant experience for R.I.A. members are vital.
Interacting with the branch team and being present for meetings and continuing education with be an important factor to the success of a Teller.
Perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions.
Assist in branch opening and closing procedures which may include processing checks, night drops, or stocking supplies.
Uncover opportunities to improve the financial well-being of those we interact with and convert them into success for our members.
Refer opportunities to help a member with an additional product or service to the respective teams to act.
Follow safety and security rules and regulations.
Maintain the security of your work area and keep it organized and neat in appearance.
Balance and handle cash in a safe and secure manner.