Teller

Nusenda Credit Union•Albuquerque, NM

11d•Onsite

About The Position

Nusenda Credit Union is seeking a Full-Time Teller to join their Uptown Branch. This role involves assisting members with routine financial transactions, acting as a trusted financial resource, and educating members on available products. The Teller will be the member's first point of contact and will use a consultative approach to fulfill financial needs, referring members to specialized departments when necessary. The position requires flexibility to work 37-40 hours per week, Monday through Saturday.

Requirements

One to three years of similar or related experience.
Equivalent to a high school education.
Advance knowledge of service delivery operations.
Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.
Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
Ability to adapt quickly to change and proactively communicate.

Nice To Haves

Previous banking experience preferred.

Responsibilities

Processes member financial transactions in accordance with established policies, procedures, laws, and regulations, with a high degree of accuracy.
Financial transactions include, but are not limited to, cash, negotiable instruments, account transfers, and loan/credit card payments.
Assists members by assessing needs and educating on available products utilizing a needs-based sales approach and refers members to specialized departments as needed.
Assist in a variety of tasks to ensure efficient office operations including opening and closing procedures.
Operate as a vault teller and is responsible for vault cash duties including cash ordering.
Assist management with training and development of new and existing tellers.