Full-Time Teller
About The Position
Welcome members into the branch and provide friendly, helpful service that promotes a positive financial well-being. Responsible for meeting established Credit Union and Branch goals for internal and external sales to existing and potential members. Build rapport with members to cross-sell financial products and services that deepen relationships and fosters branch growth while adhering to credit union policy and procedures. Accurately and efficiently process a variety of routine financial inquiries, transactions, and service requests. Secure credit union assets, balance transactions, and complete necessary reports.
Requirements
- Availability to work 40 hours per week Monday through Friday between the hours of 8:15am – 5:45pm and rotating Saturdays 8:45am – 1:15pm.
- High school diploma or equivalent (or in active pursuit of with a specified end date).
- One year of experience interacting with the public or serving customers.
- Strong interpersonal skills, a positive attitude, and a desire to help people.
- Effective communication skills (verbal and non-verbal), interpersonal skills, and active listening skills.
- Good decision-making skills and judgement.
- Ability to perform calculations and proficiency in basic math skills.
- Ability to organize and prioritize work and maintain accurate records.
- Ability to communicate with a diverse membership and employee population.
- A professional and friendly appearance and demeanor.
- Compliance with the Bank Secrecy Act and all its provisions.
- Ability to pass a pre-employment drug test and various background checks.
- Regular and reliable attendance at the workplace.
Nice To Haves
- One year of cash handling experience.
- Previous sales experience or strong interest in sales.
Responsibilities
- Meet established Credit Union and Branch goals for internal and external sales.
- Cross-sell financial products and services to deepen member relationships and foster branch growth.
- Process a variety of routine financial inquiries, transactions, and service requests accurately and efficiently.
- Secure credit union assets, balance transactions, and complete necessary reports.
Benefits
- Competitive pay and incentive programs.
- Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
- Affordable dental and vision insurance coverage.
- 22 days of paid time off annually for full-time employees.
- 10+ paid holidays each year.
- Up to 16 hours of paid time annually to volunteer.
- 401(k) with 50% employer match on the first 6% you contribute.
- Additional 3% safe harbor employer contribution after one year of service.
- Eligibility for profit sharing opportunities.
- Employer-paid Short Term and Long Term Disability benefits.
- Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage.
- Reimbursement for higher education expenses of up to $5,250 per calendar year.
- Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
- Special employee discounts when you join TruStone Financial as a credit union member.
- Employee activities, events, discounts, and many other great benefits and perks!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
