Teller

Maspeth Federal Savings & Loan Assn•New York, NY

38d

About The Position

It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.

Requirements

Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
Mathematical skills
Strong communication & organizational skills
Detail oriented, high degree of accuracy
Competence with computers, telephone, calculator
Ability to work in a fast-paced environment & under pressure as needed

Responsibilities

Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
Cash checks
Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
May be responsible for bank opening and/or closing
Maintains the highest level of confidentiality with all information obtained
Promotes the bank’s products and services
Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
Comply with all department and company policies, procedures and regulations
Other duties as assigned
Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays