Teller, Ozark

Union Bank•Ozark, AR

1d•Onsite

About The Position

The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples. Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service. We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services. If you have a passion to succeed, come grow with Union Bank of Mena!

Requirements

High school diploma or general education degree (GED) is required.
A valid driver's license and ability to be covered under the Company's automobile insurance is required.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of arithmetic, algebra, geometry, and applications.
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
The ability to talk to others to convey information effectively.
The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
The ability to pay close attention to details.
Good organizational and analytical skills.
Good interpersonal communication and computer skills.
The ability to operate a telephone, scanner, copier, and fax machines.
The ability to lift to twenty-five (25) pounds.
The ability to utilize technology to solve problems.
The ability to understand how to deliver mobile strategies to customers.
The ability to work with different groups of people to get things done.
The ability to communicate and develop meaningful relationships with others.

Nice To Haves

Sales experience, cash handling, customer service, bank, or other financial service provider experience is preferred.
Previous banking or teller experience and cash handling experience is a plus.

Responsibilities

Accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit.
Identifies customer needs and refers them to product experts.
Gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
Displays sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer.