Teller Carthage - Bilingual Preferred

TruPartner Credit Union • Cincinnati, OH

17h • Onsite

About The Position

TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Full-Time Teller to conduct our members day-to-day transactions at our Carthage branch. As a teller, you are valuable to the credit union for being the first point of contact with our in-branch members. With excellent communication, you answer questions and proactively help members choose the best solutions for their financial situation. You perform their transactions and you enjoy listening and empathizing with members to try to remedy any complaints in a calm and composed manner. Excellent organization and time management skills assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed. You get great satisfaction by offering exceptional service to our members that provides everyone enormous success.

Requirements

• Previous customer service or related experience
• Basic understanding of computers and technology
• Strong communicator
• Can stay calm under pressure
• Able to quickly adapt and think critically to solve problems
• Excellent organization and time management skills

Nice To Haves

• Bilingual in English/Spanish is preferred
• Prior cash handling is a plus

Responsibilities

• Conduct day-to-day transactions for members.
• Answer member questions.
• Proactively help members choose the best financial solutions.
• Perform member transactions.
• Listen and empathize with members to remedy complaints.
• Complete reports and records.
• Balance daily transactions.
• Attend meetings.
• Collaborate with other departments.

Benefits

• Health coverage
• Dental coverage
• Vision coverage
• Prescription coverage
• Life insurance
• Disability insurance
• Some health insurance plans at no cost to employees
• Immediate enrollment in our 401(k) plan
• Free parking
• Onsite gym available 24/7
• Generous Paid Time Off (PTO) policy
• 9 paid holidays
• 24 hours/year of time off to volunteer
• 2 paid in-service days
• Tuition assistance
• Student loan assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees