Teller

HOMETOWN BANK NA•League City, TX

41d•Onsite

About The Position

The teller processes all teller transactions while providing friendly service in a professional manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Customer service experience.
Customer/Client Focus.
Decision Making.
Technical Capacity.
Stress Management/Composure.
Thoroughness.
Communication Proficiency.

Nice To Haves

Previous cash handling experience.
Multi-lingual capabilities to include Spanish are a plus.

Responsibilities

Process checking and savings deposits, withdrawals, cash advances, loan payments
Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices when applicable.
Issue Cashier’s Checks.
Redeem U.S. Savings Bonds.
Buy and sell currency while maintaining appropriate drawer limits.
Identify counterfeit currency.
Answer basic customer inquiries regarding products, service charges and account transactions.
Build customer relationships by offering additional bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Ensure teller station is properly supplied and kept neat and orderly.
Follow procedures for removing accounts from dormancy.
Balance drawer daily, including periodic batching of cashed checks.
Maintain appropriate currency logs.
Follow all bank policies and procedures.
Counts and records currency and coin in vault.
Any other duties assigned by Branch Manager.
Responsible for ensuring the Code of Ethics are being followed at all times.
Responsible for reporting any Code of Ethics/ Internal fraud violations.