Teller (Full Time) - College Station

Prosperity BankCollege Station, TX
Onsite

About The Position

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. The role involves efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. Responsibilities include receiving and processing deposits, loan payments, cashing checks, examining documents, processing transfers, selling traveler’s checks, official checks, and money orders, processing credit card cash advances, verifying and balancing cash daily, and resolving discrepancies promptly. The position also requires offering other Bank products to meet customer needs, adhering to Teller procedures and compliance requirements, and maintaining effective client relations by promptly resolving requests and inquiries. Additionally, the role involves operating an online teller terminal, maintaining customer information privacy, and ensuring the Bank’s quality reputation. Coordination with area personnel and management is expected, including assisting colleagues, participating in training, keeping the supervisor informed, and completing reports accurately. Other duties may include performing night drop functions and related clerical tasks, maintaining a clean work area, and cross-selling Bank products and services. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience/cash handling required.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
  • Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
  • Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
  • Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
  • Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
  • Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
  • All required training and webinars in 90-day plan.
  • GS3 Program.
  • Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.).
  • CTR/MIL understanding.
  • IVIEW Product Knowledge.
  • SCO ATM Balancing.
  • WITS/Wires – min. domestic.
  • Risk Management Skill.
  • Dual Control.

Nice To Haves

  • Understanding of Bank operations preferred.
  • Previous Teller experience preferred.
  • Mentor Program.

Responsibilities

  • Process deposits, withdrawals, and post to general ledger accounts.
  • Cash negotiable items, process loan payments, savings bonds, and cashier’s checks.
  • Promote the bank’s products and services and provide excellent customer service.
  • Represent the bank in a courteous and professional manner.
  • Examine documents for endorsements and negotiability.
  • Process transfers between accounts.
  • Sell traveler’s checks, official checks, and money orders.
  • Process credit card cash advances.
  • Verify and balance cash daily.
  • Detect and resolve discrepancies promptly.
  • Offer other Bank products to meet customer needs and strengthen the relationship.
  • Follow Teller procedures consistently and adhere to compliance requirements.
  • Establish and maintain effective, professional business relations with clients.
  • Ensure that client requests and inquiries are promptly resolved.
  • Operate online teller terminal.
  • Maintain privacy of customer information.
  • Ensure that the Bank’s quality reputation is maintained and projected.
  • Establish and maintain effective coordination and working relationships with area personnel and management.
  • Assist area personnel as required.
  • Assist with training or orientation as needed.
  • Keep supervisor informed of area activities and of any problems or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes.
  • Perform night drop functions as assigned.
  • Perform related clerical duties as assigned.
  • Ensure that work areas are clean, secure, and well maintained.
  • Cross sell Bank products and services.
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