Teller
About The Position
At Affinity Plus, every employee understands how their work affects our members' experience, and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees, and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one-of-a-kind culture, incredible benefits, and work/life balance, we believe you will feel the Affinity Plus difference. A Member Advisor interacts with our members through the lobby, drive-thru, phone, and remote services channels. In this role, a Member Advisor will assist members with everyday transactions including deposits, cashing checks, transfers, etc. In addition, this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.
Requirements
- 1+ years of customer service or professional experience working with people and/or cash handling experience required
- Aptitude to work independently as well as part of a team and ability to collaborate with others
- Strong verbal and written communication skills
- Time Management skills and the ability to prioritize workload based on department and member needs
- Flexibility to adapt and succeed in a dynamic environment
- Ability and drive to provide exceptional service to members and employees
- Intermediate computer skills and the ability to navigate between multiple systems with ease
Responsibilities
- Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
- Provide education to our members on self-serve options
- Verify endorsements and proper identification on deposit transactions
- Execute wire or ACH transferring of funds
- Instant issue debit, credit, and gift cards
- Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
- Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
- Other duties as assigned
Benefits
- Low-cost medical insurance coverage options
- Dental insurance coverage options
- Vision insurance coverage options
- Frontloaded sick time hours
- Frontloaded vacation hours
- Variety of paid leave options
- Monthly wellness benefit
- Immediate 401K matching up to 5%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
