Teller

First Bank & Trust Co. • Duncan, OK

23d • Onsite

About The Position

Provide service to customers by conducting appropriate transactions such as deposits, withdrawals and inquiries regarding accounts.

Requirements

• High school diploma or GED required.
• Cash handling or sales experience preferred.
• Six months to one year experience handling large monetary transactions preferred.
• Proficient computer, 10 key, and typing skills.
• Excellent customer service skills
• The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud.
• Mathematical skills
• In-depth knowledge of all bank deposit products and policies
• Ability to work in a fast-paced environment
• Ability to work well under pressure
• High degree of accuracy
• Strong communication skills
• Knowledge of various federal regulations including teller roles and responsibilities.
• Strong proficiency in pc applications.
• Ability to recognize and meet the needs of customers
• Ability to maintain a high degree of confidentiality
• Strong verbal and written communication skills.
• Strong interpersonal skills: able to work well with a wide range of people.
• Strong computer skills.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Strong analytical skills.
• Strong problem-solving skills.

Nice To Haves

• Training form Vocational or Technical school helpful.

Responsibilities

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
• Process savings and checking account withdrawals.
• Cash checks: verify endorsement, receive proper identification, and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Accept loan payments: verify payment amount and issue receipts.
• Ensure teller station is properly supplied.
• Balance currency, coin and checks in case drawer at the end of each day.
• Straighten cash in drawer and prepare it for selling to the vault.
• Train as a backup for vault teller, ATM balancing and maintenance.
• Assist with night vault.
• Assist with closing procedures.
• Check and maintain all inventory of stock necessary to operate Teller-Line.
• Provide exceptional customer service.
• Assist other Team Members as needed.
• Follow all bank policies and procedures.
• Must be able to meet attendance and punctuality standards.
• Effectively work and cooperate with supervisors, co-workers and customers.
• Follow the direction of supervisor.
• Perform other duties and projects as required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED