Teller

United Fidelity Bank•Carmel, IN

24d•Hybrid

About The Position

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Job Summary: The Teller is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, savings, and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Requirements

Strong customer service focus.
Excellent interpersonal and verbal communication skills.
Computer literate.
Possess a high degree of integrity when dealing with sensitive information.
Energetic team player.
Ability to perform work accurately and thoroughly.
High School Diploma or GED equivalent required.
Previous cash handling experience required.

Responsibilities

Comply with all policies, procedures, disclosures, regulations, and consumer privacy requirements.
Answer customer questions and explain available services.
Process checking and savings deposits and/or withdraws.
Check cashing/cashier checks/cash advances.
Cross-sell bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Cash counting.
Processing loan payments.
Buy and sell currency from the vault as necessary.
Ensure teller station is properly supplied.
Balance drawer daily, including periodic batching of transactions.
Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.