Teller

Pinnacle Bank • Birmingham, AL

1d • Onsite

About The Position

Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing checks. Answers questions in person or on the telephone and refer customers to other bank services as necessary. Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative. Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins. Reconciles loan coupons and other transactions. Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller. Complies with bank operations and security procedures by participating in all dual-control functions. Maintains customer confidence and protects bank operations by keeping information confidential.

Requirements

• High school diploma, GED, or equivalent.
• Six months consecutive customer service experience in financial services, retail sales, or a goal-oriented environment.
• Good customer relation skills.
• Excellent communication skills.
• Ability to lift such items as coin bags, trays, and cash drawers.
• Strong computer skills.
• Working knowledge of Microsoft products.

Nice To Haves

• Prior supervisory or management experience a plus.

Responsibilities

• Completes account transactions for customers.
• Receives deposits and loan payments.
• Cashes checks.
• Answers customer questions in person or via telephone.
• Refers customers to other bank services.
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer needs, and directing customers to a branch representative.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
• Reconciles loan coupons and other transactions.
• Maintains supply of cash and currency.
• Turns in excess cash and mutilated currency to head teller.
• Complies with bank operations and security procedures by participating in all dual-control functions.
• Maintains customer confidence and protects bank operations by keeping information confidential.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees