Teller

Pinnacle Bank • Birmingham, AL

23d

About The Position

The Teller is responsible for serving customers by completing account transactions, providing account services, answering questions, and cross-selling bank products. This role involves managing cash drawers, reconciling transactions, and maintaining confidentiality.

Requirements

• High school diploma, GED, or equivalent
• Good customer relation skills
• Excellent communication skills
• Ability to lift such items as coin bags, trays, and cash drawers
• Strong computer skills
• Working knowledge of Microsoft products

Nice To Haves

• Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment
• Prior supervisory or management experience

Responsibilities

• Serves customers by completing account transactions.
• Provides account services to customers by receiving deposits and loan payments, cashing checks.
• Answers questions in person or on the telephone and refer customers to other bank services as necessary.
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
• Reconciles loan coupons and other transactions.
• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
• Complies with bank operations and security procedures by participating in all dual-control functions.
• Maintains customer confidence and protects bank operations by keeping information confidential.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED