Teller Part Time Northridge CA

Wells Fargo Bank•Northridge, CA

21h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Northridge, California. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. Tellers process transactions accurately, provide a welcoming and reliable experience, and serve as a primary point of contact for branch customers. The role builds foundational banking skills and provides exposure to retail banking, with training, coaching, and opportunities for long-term career growth and mobility. The Teller learns about customers’ needs, introduces relevant products, services, and digital tools, and connects customers with a banker for more detailed product conversations. The role also works closely with branch teammates to support daily operations and deliver a consistent customer experience. The schedule includes Saturdays. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Communicate clearly, ask questions to clarify needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable policies, procedures, controls, and risk and compliance requirements; identify and escalate concerns as appropriate.