Teller - (Full-Time Bilingual - English & Spanish)
Palisades Federal Credit Union•New City, NY
•$17 - $19•Onsite
About The Position
To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. This role also involves cross-training as a Call Center Representative to assist members and potential members with their telephone requests, answer questions about products and services, and resolve problems. The position requires the ability to cross-sell Credit Union services and perform various administrative tasks.
Requirements
- Up to six month of similar or related experience.
- A high school education or GED.
- Courtesy, tact, and diplomacy are essential elements of the job.
- Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
- Ability to organize and prioritize work and meet deadlines.
- Strong verbal, written, and public speaking skills and interpersonal skills.
- Knowledge of regulations within the credit union industry.
- Ten key calculator and computer keyboard by touch.
- Must be good with detail to deal with numbers and names.
- Bilingual - Spanish/English speaking required.
Responsibilities
- Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments.
- Sells money orders and travelers’ checks to members.
- Transfers amounts from member accounts as directed.
- Balances cash drawer and daily transactions.
- Posts transactions to member accounts and maintains member records.
- Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
- Cross-train as Call Center Representative - assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor.
- Cross-sells Credit Union services.
- Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
- Performs other job related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
