Teller

Home Bank SB • Greenwood, IN

41d • Onsite

About The Position

The primary responsibilities of this position are to help service customers with the paying and receiving functions of the bank including answering customer questions and addressing their concerns to deepen customer relationships and attract additional customers.

Requirements

• Communicates in a straightforward and assertive fashion
• Updates relevant people with timely information
• Listens carefully to what others are saying
• Respects and considers all opinions, even counter-opinions
• Assumes responsibility for mistakes and failures
• Demonstrates consistency between what is said and what is done
• Behaves according to sound ethical and legal standards
• Is respectful of others
• Balances individual goals with team goals
• Builds and maintains productive relationships with people throughout the organization
• Maintains composure in frustrating situations
• Demonstrations flexibility in working with others
• Adapts to help others adapt to change
• Effectively responds to customer needs
• Answers customer questions and fully addresses their concerns
• Quickly and practically solves customer's problems
• Demonstrates appropriate discretion; keeps confidential information private
• Demonstrates good interpersonal communication and presentation skills
• Manages difficult customer situations and treats others with respect
• Maintains a neat and professional appearance
• Demonstrates a consistently high level of professional judgment
• Provides customers with accurate and reliable financial information
• Demonstrates strong customer service and communication skills
• Maintains independent and objectivity in carrying out job responsibilities
• General business and financial knowledge
• Teller job knowledge
• Knowledge of department-related financial services regulations and compliance
• Knowledge of fraud: prevention and detection
• Knowledge of the company's products, services and policies
• All positions within Home Bank SB must comply with all state and federal laws and regulations as per the Bank's compliance policies and procedures.
• This position does not require supervisory responsibilities.
• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• The employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
• This job requires skills needed in a typical office environment. This includes computer skills, communication skills, as well as utilization of office equipment.
• Must have the dexterity to count money.
• Must be able to lift at least 30 lbs.
• Must be able to sit or stand for an extended period of time.

Nice To Haves

• Prefer a high school degree or equivalent.
• 1-2 years experience in a related position preferred.

Responsibilities

• Records customer transactions and issues receipts
• Balances daily transactions and reports discrepancies to the Head Teller
• Processes checks and cash, following the specified procedures
• Orders money supply for the bank, and counts incoming cash
• Places holds on accounts, processes change orders and accepts loan payments
• Regulates automated teller machines and night depository
• Balances cash drawer at the end of the shift, reporting any discrepancies to the Head Teller
• Promotes and informs customers of the bank's products and services
• Answers customer questions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED