Full Time Teller, Reading, PA
Santander•Reading, PA
•$30,000 - $47,000•Onsite
About The Position
As a Teller, you assist customers with financial needs and process transactions while providing exceptional customer service. You resolve concerns, minimize risk, help defend against fraud, refer suitable product solutions, and escalate complex issues for timely resolution. The role may also support nearby branch locations based on business necessity.
Requirements
- High school diploma or GED.
- Spanish bilingual ability.
- At least 6 months of cash-handling experience.
- At least 6 months of demonstrated customer service experience.
- Excellent customer service skills and a passion for helping others.
- Ability to identify and escalate risk concerns through appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfort using digital tools and technology to enhance customer engagement.
- Ability to work in an energetic, organized manner and multitask in a fast-paced, changing environment.
- Accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, which can include weekends and evenings.
- Legal authorization to work in the United States full-time without employer sponsorship.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Preferred experience with Microsoft Office products.
Responsibilities
- Welcome customers, minimize wait times, and assist with their banking needs.
- Process deposits, withdrawals, transfers, and other transactions.
- Handle cash and maintain accurate cash drawer balances.
- Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
- Identify opportunities to cross-sell bank products and deepen customer relationships.
- Use digital tools to educate customers about self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area.
- Support nearby branch locations when business needs require.
Benefits
- A fair and competitive rewards package.
- Benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
