Teller

Harborstone Credit Union • Spanaway, WA

1d • Onsite

About The Position

A Harborstone Credit Union teller is an essential member of our team who is responsible for providing exceptional service to our members by efficiently and accurately processing financial transactions. The ideal applicant should have strong communication skills, attention to detail, and a desire to help others achieve their financial goals. Successful tellers prioritize member needs and refer Harborstone products and services that help improve our members’ financial well-being. Upholds legal, regulatory and compliance requirements unique to the role, in addition to Bank Secrecy Act, Anti-Money Laundering, OFAC, and Information Security policies and procedures. Completes annually required compliance and security awareness related courses as established by Harborstone Credit Union policies and/or practices. Effectively builds trust with members and internal staff by embodying and demonstrating the Core Values of the organization.

Requirements

• Demonstrated ability to deliver exceptional member service in a fast-paced environment.
• Strong accuracy and attention to detail in handling financial transactions and maintaining transaction records.
• Excellent verbal communication skills with the ability to effectively interact with members and colleagues.
• Graduated with a high school diploma.
• Proficiency in Microsoft Office Suite and other computer related skills.
• Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required.
• May be asked to handle, move, and/or carry large boxes of supplies weighing up to 25 pounds.
• May require stooping, bending, squatting, and reaching for limited periods of time.
• May require sitting and standing for long periods of time.

Responsibilities

• Greet and welcome members in a friendly and professional manner, establishing a positive first impression.
• Handle a variety of transactions accurately and efficiently, such as deposits, withdrawals, loan payments, and transfers.
• Balance cash drawers and maintain accurate transaction records in accordance with credit union policies and procedures.
• Identify opportunities to promote credit union products and services that align with members' financial goals and needs.
• Help members with inquiries regarding their accounts, products, and services, providing knowledgeable and helpful guidance.
• Ensure compliance with all regulatory requirements and internal policies related to financial transactions and member confidentiality.
• Promote products and services that benefit our members and help the credit union grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED