Teller Part Time Cherrydale Point Shopping Center

Wells Fargo•Greenville, SC

9d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Cherrydale Point Shopping Center. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and delivering a welcoming, reliable experience. Tellers serve as a primary point of contact and represent the branch through strong service, attention to detail, and care. The role provides foundational banking experience while helping identify customer needs and introducing relevant products, services, and digital tools. Tellers connect customers with the appropriate banker for detailed product conversations and collaborate with branch teammates to support smooth daily operations and a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture, and describes the position as an opportunity for long-term growth and career mobility. The position is located at 3217 N Pleasantburg Dr, Greenville, SC 29609. The schedule will include Saturdays. The role is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand everyday financial needs.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while managing risk and following policies and controls.
Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Support applicable risk and compliance programs by following policies and procedures, fulfilling risk and compliance obligations, and escalating and remediating issues appropriately.