Teller I.
About The Position
Coastal1 Credit Union is seeking to hire a Teller for our Mendon Road Branch in Cumberland! The ideal candidate will have a strong customer service background with cash-handling experience. As the members first point of contact, our Tellers have a passion for developing member relationships while providing knowledgeable, courteous service. It doesn't stop there; the Teller plays a key role in helping members understand our products, services, and latest technology banking products through proactively assisting members in accessing products using self-service tools. This way our members can bank smarter!
Requirements
- High School Diploma or equivalent
- Prior cash handling experience
- Previous customer service experience preferred
Responsibilities
- Provide excellent member service from start to finish with each member.
- Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
- Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
- Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional more in-depth services.
- Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.
- Perform other duties as required.
Benefits
- medical
- dental
- vision
- paid time off
- on-site fitness center
- 401(k) with a company match
- employee homebuyer assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
