Teller (Part Time) - Balch Springs

Prosperity Bank•Balch Springs, TX

About The Position

The Teller performs banking transactions such as processing deposits, withdrawals, and loan payments; cashing checks and other negotiable instruments; transferring funds; and selling traveler’s checks, official checks, and money orders. The role verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes the Bank’s products and services while providing courteous, professional customer service. The Teller responds to client requests and inquiries, operates an online teller terminal, protects customer information, and maintains effective working relationships with colleagues and management. The position may also involve assisting with training, attending meetings and training sessions on weekdays, evenings, or Saturdays, performing night-drop and clerical duties, and keeping work areas clean, secure, and well maintained. The role has no supervisory responsibilities. The stated schedule is Monday through Friday, 11:00 AM–6:15 PM, and Saturday, 7:30 AM–12:30 PM.

Requirements

  • High school graduate or equivalent.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform basic math, follow detailed instructions, and communicate and write effectively.
  • Required proficiencies and training include Mentor Program; required training and webinars in the 90-day plan; GS3 Program; Precision; Integrated Teller advanced functions; CTR/MIL understanding; IVIEW; Product Knowledge; SCO; ATM Balancing; WITS/Wires (minimum domestic); Risk Management Skill; and Dual Control.

Nice To Haves

  • Understanding of bank operations.
  • At least one year of related experience or cash handling experience.
  • Previous Teller experience.

Responsibilities

  • Represent the Bank courteously and professionally while processing teller transactions accurately and efficiently.
  • Receive and process deposits and loan payments; cash checks and other negotiable instruments; examine documents for endorsements and negotiability; and process account transfers.
  • Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
  • Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
  • Follow teller procedures and compliance requirements, including maintaining no more than one proof error within a 30-day period.
  • Promote and cross-sell Bank products and services to meet customer needs and develop or strengthen client relationships.
  • Promptly resolve client requests and inquiries, operate the online teller terminal, and protect customer information.
  • Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when required.
  • Keep the supervisor informed of area activities, problems, and concerns; complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may take place on weekdays, evenings, and/or Saturdays.
  • Perform night-drop and related clerical duties as assigned, and ensure work areas are clean, secure, and well maintained.
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