Teller (Full Time) - Padre Island

Prosperity Bank•Corpus Christi, TX

5d•Onsite

About The Position

The Teller position involves performing numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks. The role also includes promoting the bank’s products and services and providing excellent customer service. The Teller is responsible for the efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. Key duties include receiving and processing deposits, loan payments, and cashing checks and other negotiable instruments. The Teller examines documents for endorsements and negotiability, processes transfers between accounts, and sells traveler’s checks, official checks, and money orders. They also process credit card cash advances, verify and balance cash daily, and resolve discrepancies promptly. A significant aspect of the role is to offer other Bank products to meet customer needs and strengthen relationships, aiming for no more than one proof error within a 30-day period. Tellers must consistently follow procedures and adhere to compliance requirements. The position also involves establishing and maintaining effective business relations with clients, ensuring prompt resolution of requests and inquiries, operating an online teller terminal, and maintaining customer information privacy. The Teller is expected to maintain the Bank’s quality reputation and establish effective coordination with area personnel and management, assisting as needed and keeping the supervisor informed of activities and concerns. This role also includes completing reports, attending meetings and training, performing night drop functions, and maintaining clean work areas. Cross-selling Bank products and services is a key performance expectation.

Requirements

High school graduate or equivalent.
At least one year of related experience/cash handling required.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.
Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.

Nice To Haves

Understanding of Bank operations preferred.
Previous Teller experience preferred.

Responsibilities

Processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks.
Promoting the bank’s products and services and providing excellent customer service.
Receiving and processing deposits.
Receiving and processing loan payments.
Cashing checks and other negotiable instruments for clients.
Examining documents for endorsements and negotiability.
Processing transfers between accounts.
Selling traveler’s checks, official checks, and money orders.
Processing credit card cash advances.
Verifying and balancing cash daily.
Detecting and resolving discrepancies promptly.
Offering other Bank products to meet customer needs and strengthen the relationship.
Following Teller procedures consistently and adhering to compliance requirements.
Establishing and maintaining effective, professional business relations with clients.
Ensuring that client requests and inquiries are promptly resolved.
Operating online teller terminal.
Maintaining privacy of customer information.
Ensuring that the Bank’s quality reputation is maintained and projected.
Establishing and maintaining effective coordination and working relationships with area personnel and with management.
Assisting area personnel as required.
Assisting with training or orientation as needed.
Keeping supervisor informed of area activities and of any problems or concerns.
Completing required reports and records accurately and promptly.
Attending meetings and training classes.
Performing night drop functions as assigned.
Performing related clerical duties as assigned.
Ensuring that work areas are clean, secure, and well maintained.
Cross selling Bank products and services.