Teller - Lee's Summit

CENTRAL BANCOMPANY, INC.•Lee's Summit, MO

About The Position

As a member of the retail banking team, the Teller supports banking operations and helps customers with their financial needs. The role works in a fast-paced, engaging environment and offers opportunities for growth and advancement. Tellers represent the organization while building customer relationships and offering tailored, customer-centric solutions. The Teller processes transactions through channels such as the lobby, drive-thru, and ATM; balances an assigned cash drawer; listens and communicates professionally with customers; identifies needs and recommends relevant bank products and services; and refers customers to other lines of business. The role requires standing for long periods and lifting up to 20 pounds.

Requirements

  • Basic math skills, computer and typing skills, and the ability to count U.S. currency.
  • Analytical skills and a high level of attention to detail and accuracy.
  • Strong interpersonal and communication skills, including the ability to work cooperatively and positively with internal and external customers.
  • Ability to stand for long periods and lift 20 pounds.

Nice To Haves

  • Cash-handling and/or customer-service experience.
  • Spanish bilingual ability.

Responsibilities

  • Process financial transactions accurately and promptly through the lobby, drive-thru, ATM, and other channels.
  • Balance an assigned cash drawer and research differences when applicable.
  • Listen actively and communicate with customers in a friendly, positive, and professional manner, including in difficult situations.
  • Recognize customer needs and cross-sell bank products and services with customer-centric recommendations.
  • Refer customers to other lines of business for traditional and non-traditional products and services.

Benefits

  • Competitive compensation tailored to experience and skills.
  • Medical, dental, and vision coverage, plus company-paid life insurance.
  • 401(k) savings plan with an automatic 4% company contribution and a 50% match on the first 6% contributed by the employee.
  • 18 days of paid time off, a birthday PTO day, and 11 paid federal bank holidays annually.
  • Tuition reimbursement.
  • Career growth opportunities and a promote-from-within philosophy.
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