Teller

Bank of Greene County•Valatie, NY

1d•Onsite

About The Position

Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits, withdrawals and processing loan payments. Promote and advise on the bank’s products and services.

Requirements

High school diploma or equivalent
One year cash handling experience
One year customer service experience
Good interpersonal, communication and computer skills

Responsibilities

Accept cash and checks for deposit and check accuracy of deposit slip
Identify customers, validate and cash checks
Process cash withdrawals
Receive and verify loan payments
Perform services for customers such as ordering checks and bank cards
Perform specialized tasks such as preparing official checks and money orders
Record all transactions promptly, accurately and in compliance with bank procedures
Answer inquiries regarding checking and savings accounts, as well as other bank related products
Seek to resolve issues and problems with customers’ accounts
Explain and promote bank products and services to customers
Identify referral opportunities and make relevant referrals
Perform end of day balancing of cash and checks in teller cashbox
Maintain the highest level of confidentiality with all information obtained
Ensure compliance with all internal controls and established bank policies and procedures
Adhere to branch safety and security practices and procedures
Participate in training programs to maintain and acquire additional knowledge and skills
Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments.
Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer.
All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer.
The employee will be trained in compliance with the BSA, USA PATRIOT ACT and associated laws and regulations under the Bank’s Compliance Program as it pertains to his or her job functions.
Employees are expected to meet all compliance requirements as stated within the Bank’s BSA/AML/CIP/OFAC Program.
Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination.
Employee’s compliance violations may result in termination, individual fines, and possible imprisonment.