Teller - Part Time

Houston Federal Credit Union•Sugar Land, TX

8d•Onsite

About The Position

The Teller role is responsible for assisting members with their financial transactions, which includes paying and receiving cash and other negotiable instruments. This part-time position operates during branch hours, Monday through Friday from 8:30 am to 6:30 pm, with rotational Saturdays from 8:30 am to 2:30 pm. The role requires maintaining accurate member records, balancing the cash drawer, processing checks, and providing excellent member service in high-volume environments. Additionally, the Teller will manage ATM operations, assist with branch equipment, and perform various administrative tasks to support overall branch operations.

Requirements

One month to twelve months of similar or related experience.
A high school education or GED.
Ten key calculator and computer keyboard by touch.
Must be good with detail to deal with numbers and names.
Must have qualities that are consistent with CORE Values: Integrity, Honesty, & Respect, Passion, Commitment & Enthusiasm, Seek Excellence in All We Do, Work Hard and Have Fun, Friendly Service and Superior Value.

Nice To Haves

To meet or exceed referral goals each month.
To troubleshoot and resolve members and internal inquiries in a timely, friendly, and accurate manner.

Responsibilities

Receives and processes member financial transactions, including deposits, withdrawals, and loan payments.
Sells money orders, gift cards, teller, and cashier’s checks to members.
Transfers amounts from member accounts as directed.
Welcomes members and provides routine information concerning services, directing them to appropriate departments for specific information and service.
Maintains and updates member records accurately and efficiently, ensuring compliance with internal controls, regulatory requirements, and audit standards.
Balances cash drawer and daily transactions.
Processes checks through the branch capture system daily.
Assists members with account servicing needs, including processing updates, maintenance requests, and general account-related support in accordance with established policies and procedures.
Effectively manages high-volume member traffic in both lobby and drive-thru environments, maintaining accuracy, efficiency, and a high level of member service during peak periods.
Loads, balances, and services ATM(s) and branch equipment, including cash recyclers, cash counters, and lobby coin machine, ensuring operational readiness and adherence to security and cash management procedures.
Performs a variety of miscellaneous tasks including typing, filing, computer input, and answering the telephone.
Supports overall branch operations by completing additional duties and responsibilities as assigned.
Ensures that ATM(s) have adequate cash supplies and are balanced according to established procedures and assists with maintenance and problem-solving.
Cross trains on other duties within the area as requested.
Maintains a professional work environment and businesslike appearance.
Maintains a dependable record of attendance and timeliness.
Is responsible for compliance with all required regulations and policies, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures, and regulations.