Teller - Williston/Noble

Seacoast Bank•Williston, FL

6d•Onsite

About The Position

The Teller position at Seacoast Bank is responsible for building customer relationships, understanding their financial goals, and matching them with appropriate bank products and services. This role also involves processing financial transactions accurately and efficiently, adhering to all bank policies and regulatory requirements, and contributing to a positive and innovative work environment. Tellers are expected to participate in community events and collaborate with colleagues across the organization.

Requirements

High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Nice To Haves

Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.

Responsibilities

Exhibit consistent relationship building including preparing for customer interactions, building rapport, and utilizing questions to understand customer financial goals.
Match customer needs to Seacoast Bank products and services, confidently explaining them and asking for referrals.
Respond promptly to customer needs, seeking assistance for complex matters, and balancing business needs with customer requests while managing risk.
Embrace new technology and industry changes to foster idea generation and innovation.
Participate in community, charitable, or civic events.
Exhibit strong work ethics and teamwork, collaborating with associates within the branch and across the organization.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in the outbound calling process.
Develop skills to identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Develop a strong understanding of customer-facing technology and assist customers with self-service products/processes.
Process checks, cash, and negotiable instrument transactions adhering to bank policies and procedures.
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements.
Proactively help resolve customer concerns in a timely, professional, and positive manner, escalating issues as needed.
Balance cash drawer daily and monitor work for accuracy.
Follow instructions and respond to management direction to resolve customer objections and solve problems.
Adhere to Seacoast Bank’s Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.