Teller

TruStar Federal Credit Union. • International Falls, MN

5d • Onsite

About The Position

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To fill orders for currency and coins; to count and record cash deposits in the Credit Union's vault, ATM, and night depository.

Requirements

• One year to three years of similar or related experience.
• A high school education or GED.
• Ten key calculator and computer keyboard by touch.
• Must be good with detail to deal with numbers and names.
• FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
• REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• FINE VISUAL ABILITIES: Fine visual acuity with the ability to inspect closely or to assemble small parts.
• PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Nice To Haves

• Resolve member issues within 24 hours and/or ensure that all parties are informed daily on the process.
• Accurately post transactions, having 90 percent accuracy in a 30-day period.
• Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
• Proactively seek opportunities to identify appropriate products and services for the betterment of the member.

Responsibilities

• Welcome members and provide routine information concerning services and directs members to appropriate department for specific information and service.
• Receives and processes member financial transactions, including deposits, withdrawals, and loan payments; sells money orders to members; transfers amounts from member accounts as directed.
• Posts transactions to member accounts and maintains member records.
• Balances cash drawer and daily transactions.
• Cross-sells Credit Union services.
• Provides help with vault, ATM, and night depository duties while providing dual control.
• Helps with a variety of miscellaneous tasks to assist other departments.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED