Teller (Part Time) - Kerens
About The Position
The Teller position performs numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. The role assumes responsibility for the efficient, effective, and accurate performance of Teller functions, representing the bank in a courteous and professional manner. Responsibilities include receiving and processing deposits, loan payments, and cashing checks and other negotiable instruments for clients. The Teller examines documents for endorsements and negotiability, processes transfers between accounts, and sells traveler’s checks, official checks, and money orders. They also process credit card cash advances, verify and balance cash daily, and detect and resolve discrepancies promptly. A key aspect of the role is to offer other Bank products to meet customer needs and strengthen the relationship, while consistently following Teller procedures and adhering to compliance requirements. The Teller also assumes responsibility for establishing and maintaining effective, professional business relations with clients, ensuring that client requests and inquiries are promptly resolved. This includes operating an online teller terminal, maintaining the privacy of customer information, and ensuring the Bank’s quality reputation is maintained and projected. The role also involves establishing and maintaining effective coordination and working relationships with area personnel and management, assisting personnel as required, and aiding with training or orientation as needed. The Teller keeps their supervisor informed of area activities and any problems or concerns, and completes required reports and records accurately and promptly. Attendance at meetings and training classes is expected. Additional duties may include performing night drop functions and related clerical duties, and ensuring work areas are clean, secure, and well maintained. Cross-selling Bank products and services is also a responsibility. The role has no supervisory responsibilities.
Requirements
- High school graduate or equivalent.
- At least one year of related experience/cash handling required.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
- Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
- Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs.
- Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
- Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
- Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
- Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally.
- No hazardous or significantly unpleasant conditions (such as in a typical office).
Nice To Haves
- Understanding of Bank operations preferred.
- Previous Teller experience preferred.
Responsibilities
- Processing deposits, withdrawals, and posting to general ledger accounts.
- Cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks.
- Promoting the bank’s products and services.
- Providing excellent customer service.
- Receiving and processing deposits.
- Receiving and processing loan payments.
- Cashing checks and other negotiable instruments for clients.
- Examining documents for endorsements and negotiability.
- Processing transfers between accounts.
- Selling traveler’s checks, official checks, and money orders.
- Processing credit card cash advances.
- Verifying and balancing cash daily.
- Detecting and resolving discrepancies promptly.
- Offering other Bank products to meet customer needs and strengthen the relationship.
- Following Teller procedures consistently and adhering to compliance requirements.
- Establishing and maintaining effective, professional business relations with clients.
- Ensuring that client requests and inquiries are promptly resolved.
- Operating online teller terminal.
- Maintaining privacy of customer information.
- Ensuring that the Bank’s quality reputation is maintained and projected.
- Establishing and maintaining effective coordination and working relationships with area personnel and management.
- Assisting area personnel as required.
- Assisting with training or orientation as needed.
- Keeping supervisor informed of area activities and of any problems or concerns.
- Completing required reports and records accurately and promptly.
- Attending meetings and training classes.
- Performing night drop functions as assigned.
- Performing related clerical duties as assigned.
- Ensuring that work areas are clean, secure, and well maintained.
- Cross selling Bank products and services.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
