Teller

Sage Capital Bank•Gonzales, TX
•Onsite

About The Position

Community Bank seeking a highly motivated and detail-oriented individual to join our team as a Bank Teller. The ideal candidate will possess strong customer service skills along with a keen focus on accuracy and efficiency. As a Teller, you will be responsible for providing exceptional service to our customers while performing various banking transactions accurately and efficiently.

Requirements

  • High school diploma or equivalent; associate's degree in business or finance preferred.
  • Previous experience in customer service, banking, or a related field preferred.
  • Strong communication and interpersonal skills.
  • Excellent attention to detail and accuracy.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in basic computer applications and willingness to learn new software systems.
  • Must be willing to work at least one to two Saturday mornings a month 8:00am-12:00pm.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Assist customers with their banking needs, including deposits, withdrawals, and account inquiries.
  • Listen to customers' concerns and provide appropriate solutions or escalate issues as needed.
  • Maintain a positive and helpful attitude at all times, ensuring a pleasant banking experience for every customer.
  • Process cash and check deposits accurately, verifying amounts and endorsements.
  • Dispense cash withdrawals and cashier's checks according to established procedures.
  • Balance cash drawers and reconcile discrepancies in a timely manner.
  • Follow all security protocols to safeguard customers' assets and maintain a secure banking environment.
  • Educate customers about our products and services, including savings accounts, loans, and online banking options.
  • Refer customers to New Account Representative for assistance with account openings, closures, and maintenance procedures.
  • Stay informed about current banking regulations to provide accurate information to customers.
  • Complete paperwork and documentation accurately, including deposit slips and withdrawal forms.
  • Maintain organized records of transactions and customer interactions.
  • Assist with other administrative duties as assigned by management.
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