TELLER

Carolinas Telco Federal Credit Union•Raleigh, NC

11h

About The Position

Assist members in a professional, friendly and courteous manner while accurately processing transactions involving the receipt and disbursement of funds, both cash and checks resulting in proper daily balancing. Consult with members to identify and cross offer products and services that meet the members financial needs.

Requirements

Previous customer service and cash handling experience
Demonstrated track record of achieving results.
Strong attention to detail.
Ability to excel in a Sales and Service Team environment

Responsibilities

Represents Carolinas Telco FCU’s in a courteous and professional manner and ensure CTFCU reputation is maintained and projected
Exhibits the core values of CTFCU in interactions with members and colleagues.
Accurately process deposits, loan payments, disburses cash or check withdrawals in person or received by mail in compliance with credit union policy and federal regulations.
Detects and resolves discrepancies promptly. Verifies transactions. Monitors deposit amounts, and examine documents for endorsement and negotiability
Actively cross-sells Credit Union products and services.
Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).
Keeps manager informed of area activities and any significant problems and assists area personnel as required
Completes required reports and records accurately and promptly
Contribute to the Overall Branch Performance.
Adheres to the Credit Union's core values in carrying out Carolinas Telco’s mission and vision.
Additional tasks and duties assigned
Some travel to support other locations may be required.