Teller Part Time Plymouth Meeting

Wells Fargo•Plymouth Meeting, PA

7d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Plymouth Meeting, Pennsylvania. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately completes transactions while providing a welcoming, reliable experience and representing the branch through strong service, attention to detail, and care. The Teller develops foundational banking skills, learns about customers’ needs, and introduces helpful products, services, and digital tools. The role involves identifying opportunities to support customers and connecting them with the appropriate banker for detailed product conversations. The Teller works with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo offers training, coaching, and a team-based culture to support career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through a combination of work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills for working effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using strong communication and active listening skills.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to ensure timely resolution.
Follow applicable risk programs, policies, procedures, and compliance obligations; identify, escalate, and remediate issues as appropriate.