Teller-Hazelwood

Alliance Credit Union•Hazelwood, MO

10d•Onsite

About The Position

Alliance Credit Union is seeking an energetic, reliable, and customer-focused Teller to join their family. As the face of the branches, the Teller will play a vital role in creating a delightful, knowledgeable, and proactive member experience. This role involves providing basic account services, primarily deposits and withdrawals, at the branch in Hazelwood. The company emphasizes that employees are not just a number and fosters an inclusive workplace culture where all employees feel respected and valued.

Requirements

Strong attention to detail with the ability to handle large cash volumes accurately.
Excellent communication, problem-solving, and organizational knowledge.
Ability to multi-task in a fast-paced retail banking environment.
Proficiency in Microsoft Outlook, Word, Excel, and teller systems.
Understanding of credit union products, services, and regulations.
Integrity and reliability — trusted to manage member transactions with care.
A friendly, can-do attitude with a passion for helping others.
Commitment to teamwork, professionalism, and continuous growth (always seeking opportunities to learn, improve, and embrace change).
Ability to stay calm and empathetic when resolving member concerns.
Consistent attendance and a positive, proactive mindset.

Nice To Haves

Willing to train for skills and knowledge.

Responsibilities

Provide exceptional member service (in person, and via phone, chat, email, etc.) while delivering the Alliance Credit Union brand promise.
Process daily member transactions efficiently and accurately.
Balance your cash drawer consistently.
Identify member needs and cross-sell products and services to meet member needs and branch goals.
Follow all teller workflow processes and maintain confidentiality.
Participate in branch meetings, business development, and community engagement.

Benefits

Competitive pay and yearly merit increases
Full benefits package including medical (as low as $12/week), dental, and vision.
HRA & FSA
Employer paid life insurance and disability benefits (STD & LTD)
401K with an 8% employer match
11 paid Holidays
Generous PTO (starting at 15 days per year) and 2 service days per year.
An Employee Assistance Program (EAP)
Annual bonuses up to 9%
Employee events, birthday celebrations, and much more!