Teller

Guaranty Bank & Trust•Fulton, MS

23h•Onsite

About The Position

The purpose of this job is to satisfy the bank customers by providing exceptional customer service through the processing of a variety of cash and non-cash transactions and meeting the needs of customers by referring them to appropriate departments in the bank.

Requirements

High School Diploma or equivalent.
None (Required Experience)

Nice To Haves

Post –secondary certificate or degree, experience will be considered.
1 to 2 years of experience in banking or a related area.

Responsibilities

Provide exceptional customer service, efficiently and tactfully, to assure customer satisfaction.
Perform all paying and receiving teller functions.
Responsible for the safekeeping of any cash or cash equivalent in their possession.
Receive and process night deposit bags.
Open, balances, and replenishes ATM as assigned.
Sell and process gift and travel cards. Maintain log and inventory.
Assist customers with entry/departure to safe deposit boxes.
Provide services to existing customers; Answers customer inquiries.
Initiate and follows-up research request.
Assist in soliciting new loans and deposits.
Assist with teller balancing as needed.
Ability to work on Saturday rotation schedule.
Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve’s “lettered” regulations, and Teller roles and responsibilities relating to each act.
Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully.
Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation.
Ensure continuing development of professional relationships with management and colleagues.
Follow all bank policies and procedures.
Answer and assist incoming callers with questions and requests, subsequently route callers, as appropriate.
Receive incoming bank visitors and assist in directing them appropriately.
Proficient computer skills
Oral and written communication skills
Flexible and able to multitask
Ability to work in a team environment
Must be motivated and able to work independently
Must be able to deal effectively and tactfully with customers and co-workers
Strong organizational skills
Ability to meet and greet the public in a professional manner
Provide assistance to other departments as needed.
Perform other duties that may be assigned and requested.