Teller Supervisor

TEN Credit Union•Johnson City, TN

2d•Onsite

About The Position

Join our dynamic Operations Team in Nashville, TN. Are you passionate about helping people? TENCU is seeking a motivated and personable Teller Supervisor to oversee operations at our Johnson City branch. This entry-level supervisory role ensures smooth teller line operations, exceptional member service, and achievement of branch goals through referrals and cross-selling. About TEN Credit Union: At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously. We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

Requirements

High school diploma or equivalent (required)
Some college in business or related field plus 1 year of management experience required; or 3 years of financial institution experience with 2 years in management required
Strong knowledge of credit union operations and regulations
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and Outlook
Minimum typing speed of 40 wpm and maintain 95% accuracy
Ability to work independently and manage multiple projects
Ability to travel to attend in-person meetings at the Main location

Responsibilities

Supervise teller line operations and staff performance
Ensure compliance with operational procedures and regulatory standards
Conduct performance reviews and recommend salary adjustments
Maintain interior and exterior Credit Union assets, equipment, supplies, facilities and grounds
Communicate regularly with staff and leadership on goals and performance
Support community outreach and marketing efforts
Monitor and report on branch transactions, corrections, and audits
Collaborate with Risk Management and Internal Audit
Assist with operational reporting and documentation
Perform other duties as assigned