Nellis Branch)

Nevada State Bank•Las Vegas, NV

1d•Onsite

About The Position

Nevada State Bank, a division of Zions Bancorporation, N.A., is seeking a Teller Supervisor (Client Service Associate Lead) to join their team at the Lake Mead / Nellis branch in Las Vegas, NV. Founded in 1959, the bank offers a full range of consumer, private, and business banking services. They foster a culture of service and engagement, emphasizing core values such as extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect. The bank is committed to career development through tuition reimbursement and continuous learning, offering competitive benefits including medical benefits from day one, 401k matching, and paid holidays. They also promote diversity, equity, and inclusion through colleague-led diversity forums. The branch hours are Monday through Friday.

Requirements

2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients needs.
Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
High School diploma or equivalent.

Nice To Haves

Bilingual Spanish/English

Responsibilities

Leads the daily activities of client service associates.
Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training.
Help develop action plans to meet individual and branch goals.
Ensure the branch provides quality service while protecting against loss.
Maintain advanced knowledge of branch operations.
If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
If needed, be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.