Teller Specialist

Profinium Bank•Fairmont, MN

6d•$15 - $23•Onsite

About The Position

This opportunity is Part-Time, Monday through Friday, 20-25 hours per week. You are responsible for providing an AMAZING customer experience to Profinium customers. You help the organization to provide service to our customers & deepen existing customer relationships by taking care of their day-to-day banking transactions. You play an important role in delivering an AMAZING client experience!

Requirements

Value client experience & are capable of committing to a team culture like no other!
Take pride in providing a quality product & having fun along the way!
Have a High school Degree or equivalent
Are currently a Junior or Senior enrolled in High School and on-track to graduate on time
Have 1 year of experience in a customer service environment
Have a high numerical aptitude
Must have dexterity to count money
Have the ability to maintain confidential information
Have skills needed in a typical office environment, including computer skills & utilization of office equipment
While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc.
Have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone.
Must occasionally lift &/or move up to 25 pounds or more with assistance.
Have the ability to travel to other locations as needed.
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus.

Responsibilities

Provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.
Perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.
Refer customers to other Relationship Bankers who can assist with their more advanced account needs. This includes checking, savings, certificates, safety deposit boxes, IRA’s & HSA’s, etc.
Provide a high level of customer service & are knowledgeable of the bank products offered, allowing you to understand & service the customer’s needs.
Ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.
Understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.
Recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.
Have a basic understanding of the compliance function.
As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.
Promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3’s) & Core Values to guide your behavior.